Frequently Asked Questions
How do I place an order?
What is your delivery radius for catering orders?
We will accommodate deliveries at a maximum of 20mi driving distance from our location. This area encompasses most of South Denver Metro and surrounding areas.
Do you provide eating and serving utensils?
Yes all menu items whether Group Solution or A la Carte comes with serving utensils and eating utensils.
What is your cancellation policy?
We require a minimum of 24hrs cancellation notice on orders less than $500
Orders over $500 must be canceled 48hrs in advance. We understand things change and will do everything we can to accommodate changes to you order.
Orders placed the same day (Emergency Orders) cannot be canceled once they are processed.
Note: Inclement weather may require flexibility on your delivery time. If we are experiencing delays our team will reach out to you in advance to discuss options.
Can I make changes to my order once it has been placed?
We will make every effort to accommodate changes to your order. Please call our Catering Hotline (720)633-9058 to discuss changes to your order.
Can I pick up my catering order?
Yes. Our store is located at 12201 E. Arapahoe Rd. Unit C2, Centennial, CO 80112
What are your minimums?
We have $50 minimum on all catering orders excluding weekends.
Can you accommodate emergency catering orders?
We may be able to accommodate same day orders. However, this depends greatly on our delivery volume and product on hand.
Please call for weekend availability.
How far in advance can I place my order?
We are happy to take all your order information as far in advance as the information is available. Knowing about an event as early as possible greatly helps us plan and execute.
When are you available?
We are available M-F from 6am to 6pm for catering deliveries and pick up. Because order delivery time slots fill up quickly, we request that you give us as much advance notice as possible. If we are unable to accommodate your delivery at the requested time slot pick-up is always available at our location.
Note: For online orders. If your desired delivery time slot is not available and you are flexible with delivery time please call our Catering Hotline (720)633-9058 so we can best accommodate.
Can you accommodate same day catering?
We will do our very best to accommodate your request.
Do you charge a delivery fee?
We do charge a delivery fee based on the driving distance from our Centennial store location.
Are you open year around?
We close for an annual break between Christmas day and New Year. We are also closed on Labor Day, Independence Day, Memorial Day and Thanksgiving
What is your tipping policy?
Tipping is at your discretion. The entire amount of the gratuity does go to the driving staff.
A note to consider!
Special Requests and Dietary Restrictions
We will always try our best to accommodate special requests. However, we do prepare ingredients in an open kitchen setting. We may not be able to accommodate special/life threatening allergens.
Please call for more information
Here are some questions we will have for you when taking an order:
What is the date?
What is the location and contact person for the delivery?
What time would you like us to be set up by?
Do you have any dietary or special requests?