Privacy Policy

Last Updated: May 15, 2025

INTRODUCTION

At Lunch Wired, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained from our customers and website visitors.
As a family-run business based in Centennial, Colorado, maintaining your trust is important to us. We've crafted this policy to be clear and straightforward, just like our approach to catering.

INFORMATION WE COLLECT

We receive, collect, and store the following types of information:
Personal identifiers: Name, email address, phone number, and business/delivery address
Order information: Catering preferences, dietary requirements, order history, and event details

Payment details: Credit card information, billing address, and transaction records
Communication data: Messages sent through our contact forms, emails, or phone calls
Technical data: IP address, browser type, device information, page response times, length of visits, and page interaction when you visit our website
Marketing preferences: Your communication preferences and responses to our emails or surveys

HOW WE COLLECT INFORMATION

We collect information when you:

Place an order through our website, by phone, or via email
Create an account on our website
Fill out contact or quote request forms
Subscribe to our newsletter
Participate in customer satisfaction surveys
Interact with our social media accounts
Visit our website (through cookies and similar technologies)

WHY WE COLLECT YOUR INFORMATION

We collect and use your personal information for the following purposes:

To process and fulfill your catering orders
To communicate with you about your orders, deliveries, and services
To provide customer support and respond to your inquiries
To improve our menu offerings and services based on your feedback
To send you relevant marketing communications (with your consent)
To manage our relationship with you and your business
To comply with legal obligations and business accounting requirements
To help protect the security of our website and services

HOW WE STORE AND PROTECT YOUR INFORMATION

Your information is stored securely on our website hosting platform and in our order management systems. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required for legal, accounting, or reporting purposes.

For payment processing, we use secure payment gateways that adhere to PCI-DSS standards, ensuring the secure handling of your payment information.

SHARING YOUR INFORMATION

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:

Delivery partners (only the information necessary to complete deliveries)
Payment processors (for transaction processing)
Technology service providers who help us operate our website and services
Professional advisors such as lawyers, accountants, and insurers when necessary
Government authorities when required by law
Any third-party service providers we use are bound by contractual obligations to keep your personal information confidential and secure.

HOW WE COMMUNICATE WITH YOU

We may contact you via email, telephone, or text message to:

Confirm and coordinate your catering orders
Respond to your inquiries or requests
Send invoices and process payments
Share relevant promotions or seasonal menu updates (with your consent)
Request feedback on our services

You can opt out of marketing communications at any time by:

Clicking the "unsubscribe" link in our emails
Contacting us at catering@lunchwired.com
Calling us at (303) 835-7988

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us improve our website. These technologies collect information about how you interact with our site, remembering your preferences and settings.

We use the following types of cookies:

Essential cookies: Required for the website to function properly
Preference cookies: Remember your settings and preferences
Analytics cookies: Help us understand how visitors use our website
Marketing cookies: Used to deliver relevant advertisements and track their effectiveness

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Right to access the personal information we hold about you
Right to correct inaccurate or incomplete information
Right to request deletion of your personal information
Right to restrict or object to processing of your information
Right to data portability
Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on our website with a revised "Last Updated" date. Significant changes will be communicated to you through our website or via email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

CONTACT US
If you have questions about this Privacy Policy or would like to access, correct, amend, or delete any personal information we have about you, please contact us at:

Lunch Wired Email: catering@lunchwired.com
Phone: (303) 835-7988
Address: Centennial, Colorado (full address available upon request)
Website: lunchwired.com

Thank you for trusting Lunch Wired with your catering needs. We're committed to protecting your privacy while providing the quality service you expect from our family-run business.